FAQs

In case of default the outstanding amount would be adjusted from the deposit and after three months the services would be stopped and Resident advised to vacate the premises. Services will be extended once the outstanding are cleared and the deposit amount has been restored.

Monthly payments can be paid either through cheque or bank transfer in advance.

The monthly expense statement will be given to each resident in physical copy format.

Car parking will be available in the premises subject to booking at time of applying for Admission into KRISHNASHRAY.

Some Common areas such as the TV Lounge, Library, Dining, Multipurpose hall, activities rooms, indoor games rooms, Physiotherapy room etc may be air-conditioned. Care has been taken in the design to have good amount of natural cross ventilation & aid in all common areas to be passive cooled.

Krishnashray concierge will provide support in arranging video calls using resident devices or through the computer area/ TV lounge / library area using Skype or such other suitable software/ applications; residents can use the same on nominal charges.

There is a separate area demarcated for visiting service providers like travel agents, insurance agents, and tax consultants. Depending upon the volumes Krishnashray will try to facilitate by inviting service providers. Bill payments will be facilitated by the in-house concierge.

Bank ATM are not situated there. However arrangement will be attempted to make some arrangement for supporting cash withdrawal. Arrangement will be made for home delivery of medicines (including specialized ones) through the medical services provider. Pharmacies are situated near Government Netaji Subhashchandra Bose Medical College which is about 6 kms .

The first level of complaint would be to the center manager and in case the issue is not resolved then a complaint will be escalated to the Management Committee and then to TRUST board.

As per the form, a self declaration will have to be provided on the resident’s health status along with source of meeting medical cost like previous employer, or Insurance etc. Krishnashray reserves the right to ask for further information, records and reports.