FAQs

What if someone defaults in the monthly payments?

In case of default the outstanding amount would be adjusted from the deposit and after three months the services would be stopped and Resident advised to vacate the premises. Services will be extended once the outstanding are cleared and the deposit amount has been restored.

Which areas would be air-conditioned in the complex?

Some Common areas such as the TV Lounge, Library, Dining, Multipurpose hall, activities rooms, indoor games rooms, Physiotherapy room etc may be air-conditioned. Care has been taken in the design to have good amount of natural cross ventilation & aid in all common areas to be passive cooled.

What about video-conferencing with children?

Krishnashray concierge will provide support in arranging video calls using resident devices or through the computer area/ TV lounge / library area using Skype or such other suitable software/ applications; residents can use the same on nominal charges.

What are the provisions for a Bank ATM or a Pharmacy shop?

Bank ATM are not situated there. However arrangement will be attempted to make some arrangement for supporting cash withdrawal. Arrangement will be made for home delivery of medicines (including specialized ones) through the medical services provider. Pharmacies are situated near Government Netaji Subhashchandra Bose Medical College which is about 6 kms .

How will complaints be addressed?

The first level of complaint would be to the center manager and in case the issue is not resolved then a complaint will be escalated to the Management Committee and then to TRUST board.